Frequently Asked Questions
Everything you need to know about your Paddock Performance order.
What are your standard shipping times?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer a warranty on performance gear?
Yes, all Paddock Performance products come with a 12-month manufacturer warranty covering any defects in materials or workmanship under normal use conditions.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm and Klarna.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our live chat support or calling our service line.